Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.

To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Ken Fowler Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.

Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card.

Just a few of the comments from customers
who’ve experienced a Love-Encore visit:

"What a great service this was. I had so many questions, even after reading through the manual. Clayton was friendly, clear about the features, and really made the whole encounter fun as well as informative. I felt more confident about driving and using the special features, especially EyeSight®, which I love."
"Kevin was very patient and we were so impressed not only with him, but also with all the technology available on our new Subaru Outback. The Love Encore training is a wonderful service."
"I think this was an excellent experience. At time of delivery, you are very overwhelmed, and you do not necessarily absorb all the information. Having this two weeks later gave me a chance to focus on what I am interested in, and I was able to drill down to my specific questions and issues at the time of the follow up visit. Great program!"

Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.

  • Melissa Walters
    Inventory & DMV Specialist, and Subaru Delivery Specialist
    707-468-0101 ext 2012


    My name is Melissa Walters. I started working at Fowler Auto Center as a Sales Consultant when I was barely 21. With help from senior staff, and my background in the cellular industry, I excelled with anything that had to do with gadgetry in the new vehicles. From then I moved into a number of different areas of the dealership, from different areas of Sales, Finance, and to my current position in the Administration Office, as an Inventory & DMV Specialist.

    Teaching customers about the new technology in their cars has always been my favorite part of selling a vehicle, and I was ecstatic to hear Subaru had launched the Love Encore Delivery Program. For me, this program allowed me to stretch my legs out of the office and get back to what I loved most about working on the sales team and with customers.  For owners, it creates an excellent opportunity to dive into features most of us may be hesitant to play with at first, if at all! And that's no good! You paid for your new Subaru, so lets make sure you can use all of it!

    See you soon new owners!


The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Ken Fowler Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 45 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.